Aito Fresh Introduces Finland’s First AI Waiter – Experience a New Era of Dining

Feb 5， 2025

Aito Fresh Introduces Finland’s First AI Waiter – Experience a New Era of Dining

Helsinki

Since April 2024, Restaurant Aito Fresh—located in Helsinki’s CityCenter Mall—has been pioneering a digital menu system that enables guests to interact with an AI waiter via tablet. Reportedly Finland’s first AI waiter, this groundbreaking service transforms the dining experience by offering real‑time, verified information and personalized recommendations.

Innovative Service Tailored to Customer Needs

The AI waiter responds to customer inquiries just as a traditional server would. Guests can ask about the origin of dishes, nutritional details, or request tailored recommendations based on their dietary preferences. Every response is derived from data provided by nutrition experts and Aito Fresh’s staff, ensuring the highest level of reliability and accuracy.

Co-founder Siyun Gu explains,

“We have found that some customers feel more comfortable asking dietary questions to an AI, as they might be hesitant to risk offending a human server. Our AI solution allows them to receive answers quickly and effortlessly.”

Enhancing Human Service Through Technology

By integrating the AI waiter, Aito Fresh’s human servers are now able to dedicate more time to providing personalized and attentive service.

“Thanks to our AI, our servers no longer need to memorize every detailed product specification or manually record orders—they can instead focus on offering genuine, attentive service.”

Customer Feedback That Speaks Volumes

Our guests have shared their real experiences on Google Reviews. Here are some highlights:

• “I highly recommend it, the prices are not excessive and the quality of the cuisine is there, don't hesitate to go there, the AI assistant is also very interesting!”
  – January 2025

• “Amazingly nice place with amazing karaage chicken bowl! Very friendly staff.”
  – January 2025

• “Excellent and extremely friendly staffs. Well recommended.”
  – January 2025

• “Very tasty food and friendly service.”
  – January 2025

• “Everything Was perfect. Lovely staff.”
  – December 2024

• “Very nice place and the service was excellent. The dishes were all made with fresh and very good ingridients.”
  – December 2024

• “Super good and affordable! Fast service.”
  – December 2024

• “Nice healthy food: it is possible to build your own bowl, the ingredients are varied and the taste is fresh, the bowl is quite large as well. Very friendly service, the waiters were polite and accommodating.”
  – December 2024

Join Us in Celebrating This Milestone

Aito Fresh invites the public, media, social media influencers, and all consumers to experience, explore, and report on this unique milestone: Finland’s first AI waiter. Discover how our innovative technology enhances the dining experience while preserving the warmth of personal service.

For more information, please visit our website at www.aitofresh.fi or learn more about our AI solutions at www.aitomore.com.

Media Contact:
Aito Fresh Public Relations
Email: customer@aitofresh.fi
+358 50 5494185
Helsinki

Citycenter Mall Helsinki, 2 Floor
Kaivokatu 8, 00101 Helsinki

Aito Fresh Combines AI and Culinary Arts – How Smart Technology is Revolutionizing Restaurant Experiences in Helsinki

Press Release:

Helsinki, October 30, 2024

Aito Fresh Combines AI and Culinary Arts – How Smart Technology is Revolutionizing Restaurant Experiences in Helsinki

The Aito Fresh restaurant, located in Helsinki’s CityCenter Mall, has implemented artificial intelligence to enhance the dining experience and offer customers personalized, healthy options. The restaurant uniquely combines cutting-edge technology and delicious food, providing customers not only with flavor-packed meals but also with valuable insights about the nutritional benefits and origins of their food.

Aito Fresh presents a groundbreaking concept where AI is not just a background tool but an active part of the customer experience. The restaurant, located on the second floor of CityCenter Mall, has developed a digital menu system in which an AI-powered chatbot serves as a virtual guide for diners. This chatbot helps customers make informed choices about their meals, offering detailed information on the nutritional profiles, taste profiles, origins, and environmental impact of the dishes.

“Our goal is that our customers don’t just enjoy delicious food, but also learn from their dining experience. With AI, we can provide real-time information that helps them make healthier and more sustainable choices,” explains Sanja Heininen, development manager and one of the founding members of Aito Fresh.

AI Enables Tailored Dining Experiences

Aito Fresh is bringing something new to the Finnish restaurant scene. The restaurant's AI system allows each customer to have a personalized dining experience. Customers can receive recommendations based on their dietary preferences or allergies. Additionally, the AI can provide information about the origin of the fresh ingredients, their environmental impact, and the best ways to combine different dishes.

“Our chatbot is not just a server taking orders; it’s a virtual expert. It can discuss various diets with customers, such as sustainable fishing or plant-based alternatives. This makes the dining experience not only delicious but also smart,” adds Siyun Gu, the restaurant’s manager and co-founder.

Focus on Local and Sustainable Ingredients

In addition to AI, Aito Fresh emphasizes local and sustainable ingredients. The restaurant uses organic and biodynamically grown vegetables and responsibly sourced fish. “We want to support the local community and reduce the environmental impact of our food supply chain,” says Heininen.

The restaurant is also known for its innovative culinary approaches. Nordic ingredients are combined with Asian cooking techniques, resulting in unique flavors and combinations that can easily be customized to suit individual preferences using AI.

AI and Dining – The Future Direction

The opening of Aito Fresh in Helsinki provides an example of how AI can revolutionize the restaurant industry. By merging technology with nutrition science, the restaurant offers customers a deeper experience that is not only about delicious food but also conscious eating and responsible choices.

“AI gives us the opportunity to raise the bar across the restaurant industry. The customer gets more than just a meal—they gain knowledge that can influence their lifestyle in the long run,” says Heininen.

Experience Aito Fresh in Helsinki, CityCenter Mall, 2nd floor, Kaivokatu 8, 00101 Helsinki. For more information or to make a reservation, visit https://www.aitofresh.fi.